Refund Policy

Understanding Our Payment Terms

Last Updated: March 2024

General Policy

At Silver Tongue Consult, we maintain a strict no-refund policy. All payments made for our services, including but not limited to coaching sessions, workshops, and training programs, are non-refundable once processed.

Why We Have This Policy

  • We reserve and commit resources specifically for your scheduled sessions
  • Our services are time-based and cannot be resold once scheduled
  • We invest in preparation time for each client's specific needs
  • This policy helps us maintain the quality and reliability of our services

Exceptions to Our Policy

Refunds may only be considered in the following exceptional circumstances:

  • Proven cases of fraudulent transactions
  • Legal requirements by relevant authorities
  • Technical errors resulting in duplicate charges

Before Making a Payment

We encourage all clients to:

  • Carefully review our services and programs before purchase
  • Ask any questions about our services beforehand
  • Ensure you understand the commitment required
  • Verify the payment amount before confirming the transaction

Rescheduling Policy

While we do not offer refunds, we understand that circumstances may arise that require rescheduling. Please contact us at least 48 hours before your scheduled session to discuss rescheduling options. Rescheduling is subject to availability and our discretion.

Questions About Our Policy

If you have any questions about our refund policy, please contact us at:

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated revision date.